Terms & Condition

TERMS & CONDITION

Last Updated: June 11, 2025

Welcome to Educatricks — your go-to platform for webinars and online courses. These Terms and Conditions, along with our Privacy Policy, Refund Policy, and Shipping Policy, govern your use of our website and services. The term “Educatricks”, “we”, “us”, or “our” refers to the owner and operator of this website. The term “you” refers to the user or viewer of our platform.

1. Use of Website

  • The content provided is for general educational use only and may change without prior notice.
  • You are responsible for ensuring that services available through this platform meet your needs.
  • Unauthorized use of this website may lead to a claim for damages and/or legal consequences.

2. Intellectual Property

  • All content on this site—including course material, videos, logos, design, and graphics—is the property of Educatricks or its licensors.
  • Reproduction or redistribution is prohibited without written permission, except where otherwise allowed under applicable copyright law.

3. User Conduct

  • You agree not to misuse the platform, attempt to gain unauthorized access, or disrupt the service.
  • Account credentials must be kept confidential. You are responsible for all activity under your account.

4. Third-Party Links

  • Our platform may link to external websites. We do not endorse or take responsibility for third-party content or policies.

Privacy Policy

We take your privacy seriously. This section outlines how we collect, use, and protect your personal information.

Information We Collect

  • Name, email address, phone number, and billing information
  • Usage data including IP address, browser type, and pages visited

How We Use Your Information

  • To provide and personalize our services
  • To process payments and send transactional emails
  • To send occasional updates and promotional content (with opt-out option)

Data Security

  • We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Third-Party Services

  • We may use third-party service providers for payment processing and analytics, who are bound by confidentiality and data protection agreements.

Your Rights

  • You may request access, correction, or deletion of your personal data by contacting us at privacy@educatricks.com.

Cancellation & Refund Policy

Course Cancellations by User

  • If you cancel a paid course within 24 hours of purchase, a full refund will be issued, provided you have not accessed more than 10% of the content.
  • After 24 hours or substantial usage, no refunds will be processed.

Webinar Cancellations

  • You may cancel webinar registrations up to 48 hours before the scheduled time for a full refund.
  • No refund will be given for cancellations made within 48 hours of the webinar or for no-shows.

Cancellations by Educatricks

  • In case a course or webinar is canceled by us, you will receive a full refund or be offered an equivalent alternative.
  • To request a cancellation, email us at support@educatricks.com with your order ID and reason.

Shipping Policy

Since Educatricks provides digital services only, there is no physical shipping involved.

Access to Services

  • Courses and webinars are accessible immediately after successful payment unless otherwise specified.
  • Login details and access instructions will be sent to your registered email.

If you face any issues accessing your course or event, contact us at support@educatricks.com.

Governing Law

These Terms are governed by the laws of India, with exclusive jurisdiction in the courts of Rajkot, Gujrat.